Puppies can be accommodated from 6 months old, under this age we would normally recommend home boarding (please see home boarding page for full details). Exercise and socialisation is tailored to their requirements.
For regular clients and members, we are happy to accept bitches in season in the kennels and can manage this accordingly along with providing post operation care which can take place in our home if required (please see home boarding page). Dogs who have not been neutered can attend at any age but will only be socialised providing that their temperament and behaviour does not cause any issues, should we feel that this is an issue we would discuss this with you.
Vaccinations must be up to date for dogs to be able to attend with no boosters outstanding, we cannot accept dogs in the 14 days immediately prior to having the kennel cough booster, in order for us to comply with Wiltshire Council’s licensing conditions. All dogs must be regularly treated for fleas, ticks and worms and we ask that if any topical flea treatment is given that this is not done immediately prior to arriving as not to allow other dogs to come into contact with the substance.
Food is to be provided by the owner, we aim to keep their feeding routine exactly the same as at home and can feed up to four times per day if required. By bringing their usual food avoids the risk of dietary upset or loss off appetite, we offer airtight storage for kibble along with refrigeration and freezer storage for wet and raw food. A healthy diet is encouraged at Fern Farm and a discount on Natures Menu and Cotswold Raw food is provided to guests. Medication and raw food can also be administered at no extra cost.
A full range of grooming services from a simple bath and blow dry to claw trimming, clipping and hand stripping can be provided in our fully equipped country grooming salon (at an additional cost). Our three groomers all have many years experience, the salon is open 6 days a week and where possible if you require grooming we try to arrange this on departure day. We recommend booking 6 weeks in advance and to request this when booking along with any particular styling requirements, when boarding it’s an ideal time to take advantage of this service. Guests otherwise receive a daily groom which is a comb through only as part of their daily health check.
Further peace of mind not only with the owners and staff living on site includes automatic gates which lock out of hours, security lighting, CCTV cameras with all doors and gates kept locked even when we are open. We pride ourselves on offering first class care from our experienced team, please see our meet the team page for further information.
Please see our booking and prices page for our terms and conditions.