Our 2 year old Romanian rescue Lottie was in desperate need for a groom. An anxious dog with a sad and difficult start in life we were concerned at how she would cope. Camilla chatted to me to allay my concerns and gave me a background of the groom room and Georgie the groomer. When we took Lottie we were met by Camilla who explained what would happen. Lottie behaved impeccably to our surprise and came out looking like a new dog. The process was so organised and professional I wouldn’t hesitate to recommend Fern Farm in the future.