Contact Us

We are very easy to find, just 6 miles from Chippenham on the left hand side as you come into the hamlet of The Shoe right on the A420. From Bath or Bristol take the A420 towards Chippenham, we are on the right hand side as you go out of The Shoe. With easy access to the M4, we are just 10 minutes to either junction 17 or junction 18. Please call us for directions if you are unsure, our postcode SN14 8SE and is very accurate for satnav users. Please drive up to the electric gates and they will open before closing behind you, the reception is on the right hand side at the top of the drive.

Do you have a question? Please get in touch with us here, we look forward to hearing from you.

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Where we are

Fern Farm, The Shoe, North Wraxall, SN14 8SE


Opening Hours

Boarding& Cattery

Monday to Saturday:

  • 08:00 - 09:00

  • 12:00 - 13:00

  • 16:00 - 18:00

Sunday & bank holidays - 9am until 11am.

Drop off and collection of boarding guests is by prior arrangement only.


Monday to Friday

  • 06:30 - 09:00

  • 16:00 - 19:00

Monday to Friday, Saturdays by special arrangement only.

Public Holiday Information

Please be aware we are closed on Christmas Day, New Years Day and Easter Sunday

All drop off and collection by appointment only and prior arrangement when booking.

For day care customers we can be more flexible as we live on site and we do our best to accommodate drop off and pick up times outside these hours if required.